Practice Vision

“Olive Medical Practice is committed to providing quality patient centred care within the community, a privilege we cherish and a duty which obliges”

Our Vision
To provide an excellent level of quality care in an environment which is conductive to the community we serve. We will continue to strive to improve and excel in delivering all aspects of patient care.

– Treating all our patients with respect and value diversity by providing a friendly, caring, approachable environment
– Providing advice and treatment in a timely manner
– Involving patients to make decisions about their health by treating them as equal
– Utilising a practice based team approach and in house expertise and referring for specialist management when required
– Maintaining Confidentiality at all times and hold accurate health records
– Providing a responsive service to our patients by reviewing complaints and feedback to redesign and improve services
– Promoting learning across our team to ensure our patients benefit from up to date care and treatments.

Please follow the below link to let us know how you are finding the service at Olive Medical Practice

https://www.cqc.org.uk/give-feedback-on-care

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Please let us know how we are doing by completing our Friends & Family Test

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