Olive Medical Practice would like to welcome you to our surgery website!

Welcome to Olive Medical Practice, providing primary care for Blackburn and the surrounding areas. The Olive Medical Practice website aims to provide our patients with a convenient way of finding information about the surgery 24 hours a day, seven days a week.

Olive Medical Practice endeavours to provide the best possible healthcare service at all times to our patients and we pride our self on our friendly and personal approach.

We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer - especially under "Information and Patient Resources". Please do not hesitate to contact us if you have any suggestions or queries about the website or the services we provide.

Practice Vision

"Olive Medical Practice is committed to providing quality patient centered care within the community, a privilege we cherish and a duty which obliges"

Our Vision
To provide an excellent level of quality care in an environment which is conductive to the community we serve.
We will continue to strive to improve and excel in delivering all aspects of patient care.

- Treating all our patients with respect and value diversity by providing a friendly, caring, approachable environment
- Providing advice and treatment in a timely manner
- Involving patients to make decisions about their health by treating them as equal
- Utilising a practice based team approach and in house expertise and referring for specialist management when required
- Maintaining Confidentiality at all times and hold accurate health records
- Providing a responsive service to our patients by reviewing complaints and feedback to redesign and improve services
- Promoting learning across our team to ensure our patients benefit from up to date care and treatments

Patient Access

Opening Hours

Latest Surgery News

• As a practice we must continue to follow the strict infection, prevention and control measures to limit the risk of the virus to you as patients and to our staff. This means that where possible our staff and clinicians will remotely triage and assess your needs before determining if a face-to-face appointment is required. If your needs can be met safely via the telephone or video consultation then this will take place. If a clinician feels you require a face-to-face appointment then this will be arranged. We have been operating in this way since the start of the pandemic in order to continuing providing all patients with access to our services. The current pandemic situation is challenging for everyone in different ways and we appreciate that the situation we all find ourselves in can be frustrating sometimes. Unfortunately a number of our staff have recently experienced foul and abusive language or behaviour from a minority of patients. This is not acceptable and we will not tolerate this sort of behaviour towards our staff – all of whom continue to work tirelessly during this pandemic. In line with our zero tolerance policy, if you are found to be abusive towards members of staff then appropriate action will be taken.
• Refugee Health and Social Care Advocacy.
• LLoyd George Digitalisation
• Coronavirus
• GP Extended Access

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